Q: Do you steam or dry clean the upholstery?
A: For most furnishings we steam clean and shampoo the fabric, using safe, eco-friendly solutions. However, we use dry cleaning methods for delicate upholstery materials.
Q: Do you use chemicals during the upholstery cleaning service?
A: Yes, we do. However, all the detergents we use are entirely non-toxic and appropriate for cleaning domestic furniture. If you are sensitive to particular chemicals, please notify us when you make your booking so we can apply an alternative solution to clean your furnishings.
Q: How long does it take for my upholstery to dry after steam cleaning?
A: Upholstery made from wool or wool blends takes between four and seven hours. All other types of fabrics should be entirely dry after approximately three to six hours.
Q: Can I book upholstery cleaning on weekends?
A: Yes. We are available seven days a week, and we work on bank holidays too, at no extra charge.
Q: Do I have to pay for the parking fee?
A: The upholstery cleaning prices we quote don’t include any parking or Congestion Charge fees. We kindly ask you to provide a free-of-charge parking spot near your property or to take care of the parking and/or Congestion Charge fees while the technicians work at your property.
Q: How can I pay for the service?
A: You can pay for upholstery cleaning with cash, credit or debit cards, and also with a bank transfer.